Below we show you some legal texts that, as you can see, are written in a more serious and blunt tone than the rest of the web. We like to make things clear that is why the privacy and cookies policy is something that we take very seriously at Llaurat. If something is not clear to you after reading it, you do not agree at any point or you have any curiosity, write us an email to [email protected].
This Privacy and Cookies Policy establishes the bases on which LLAURAT (hereinafter, “LLAURAT”), with address in Spain at the Post Office Box C / Canals Number 11, 46800 Xàtiva, Valencian Community, Spain treats your personal data when we provide them during your experience through the website www.llaurat.com (hereinafter, “the Web”) or other applications, software, digital media, supports or devices enabled to interact with the platform for online sales of products, services and functionalities related to the LLAURAT brand (collectively, “the Platform”). Each time when using the Platform you provide us or it is necessary for us to access any type of information that, due to its characteristics, allows us to identify you, such as your name and surname, e-mail, billing or shipping addresses, telephone number, type of device or debit or credit card number, etc. (hereinafter, “Personal Data”), whether to browse it, buy our products or make use of its services or functionalities, will be subject to the application of this Privacy and Cookies Policy, together with the Conditions of Use and Purchase and other documents referenced therein (jointly “the Terms and Conditions”) in force at all times, and you should review said texts to verify that you agree with them.
1. DATA COLLECTION AND MAIN PURPOSES OF THE TREATMENT
Remember that before you start using any of our services or functionalities, you should read this Privacy and Cookies Policy, as well as the Conditions of Use and purchase the specific section on them. In this section you will be able to see if there is any particular condition for its use, or if it requires a specific treatment of your Personal Data. Failure to provide certain information indicated as mandatory may mean that it is not possible to manage your registration as a user or the use of certain functionalities or services available through the Platform. The user (you) hereby guarantees that the Personal Data provided is true and accurate and undertakes to notify any change or modification thereof. In the event that you provide us with Personal Data from third parties, you are responsible for having informed and obtained their consent to be provided for the purposes indicated in the corresponding sections of this Privacy and Cookies Policy. Any loss or damage caused to the Platform or to the person in charge of the Platform or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user. LLAURAT, as responsible, will process your Personal Data for the following purposes:
1.1 Manage your registration as a user of the Platform: the Personal Data that you provide us will be processed to identify you as a user of the Platform and give you access to its different functionalities, products and services that are available to you as a registered user.
1.2 The development, fulfillment and execution of the contract of sale of the products or services that you have acquired or of any other contract with Us through the Platform. In particular, you should take the following into account:
i. If you choose the option to save your payment data (card or IBAN number), you expressly authorize us to process the data indicated as necessary for the activation and development of the functionality. The card security code (CVV or CVC) is only used to make the purchase in progress, and will not be stored or processed later as part of your card details. The consent for the activation of this functionality allows your autocomplete data to appear in subsequent purchases, so it will not be necessary to enter your payment information in each new process, and they will be considered valid and valid for subsequent purchases. You can modify or delete your cards or account numbers at any time by writing an email to [email protected]
We store and transmit your card and bank account details in accordance with the main international confidentiality and security standards. The use of this functionality, may require for security reasons the modification of your password. Remember that the security in the use of the Platform also depends on its correct use and conservation of certain confidential keys.
ii. In the case of having proceeded to the purchase of an article or productive unit of Adoption in order to give it away, if you provide us with personal data of third parties, you are responsible for having informed and obtained their consent so that, in accordance with the Conditions of Use and Purchase of the Platform, we process your data for (a) the management of the shipment or the verification of receipt of the gift, and (b) attend to the requests that you or said third party may make.
iii. In the event that you receive an order as a gift and want to process the return of merchandise associated with it through the Platform, we will use your Personal Data provided through the return form to (a) manage the request and process the collection of merchandise at home and (b) respond to requests related to the gift or return that you may make to us.
1.3 Contact you via email, phone calls, SMS or other equivalent electronic means of communication, such as postal mail, etc. in relation to updates or informative communications related to the functionalities, products or services contracted, including security updates of the Platform, whenever it is necessary or reasonable for its execution.
1.4 Respond to requests or requests that you make through the Customer Service channels available on our Platform.
2. SUBSCRIPTION TO LLAURAT COMMUNICATIONS
In the event that you authorize your subscription to LLAURAT communications, we will provide you with information about the cultivation of new products, the state of maturation of crops, new Adoption projects and services, through various means such as, among others, email, any other equivalent electronic means of communication, such as SMS, or through making telephone calls. Subscribing to LLAURAT communications may entail the use of your Personal Data to make personalized information available to you, related to our products and services through e-mails, SMS, or other electronic means of its own or of third party collaborators. In order to improve the attention we give you, we inform you that the Personal Data related to your purchases on our platform, tastes and preferences may be used for the purposes of analysis, generation of use profiles, marketing studies, quality surveys and improvement of the interaction with our clients. Likewise, you can unsubscribe from communications on the Platform at any time.
3. DATA PROTECTION RIGHTS
The Treatment Managers undertake to respect the confidentiality of your Personal Data and to guarantee the exercise of your rights. At any time you can exercise your rights of access, rectification, cancellation and opposition by sending an email to: [email protected] with the subject “Cancellation of communications”. This email must be written from the email address you wish to unsubscribe. If necessary, such as that you could not access the email on which you want to make a change, we can request a copy of your ID, passport or other valid document that identifies you.
4. OTHER NECESSARY USES OF YOUR PERSONAL DATA
To fulfill the purposes indicated in this Privacy and Cookies Policy, it is necessary that both the LLAURAT company, and certain companies in which it participates (whose activities are related to the agri-food and logistics industry), treat your Personal Data to the extent in which they are directly involved with each purpose. Likewise, it may also be necessary to provide your Personal Data to third parties that provide us with support services, such as financial entities, anti-fraud entities, providers of technological services, logistics, transport and delivery, customer service and / or analysis of the transactions carried out through the Platform in order to offer users sufficient guarantees in commercial operations, etc. By providing us with your Personal Data through this Platform, you authorize us to process and share your information with said collaborators. Your authorization includes those cases in which for the efficiency of the service, the providers may be located in the United States of America or other countries or territories located outside the European Economic Area that do not provide a level of data protection comparable to that of your country or, where appropriate, that of the European Union.
5. INFORMATION ABOUT COOKIES
What is a Cookie?
A Cookie is a small text file that a website places on your PC, telephone or any other device, with information about your browsing on said site. Cookies are necessary to facilitate navigation and make it more user-friendly, and they do not harm your computer. Although the general term “Cookie” is used in this policy, as it is the main information storage method used by this website, the browser’s “Local Storage” space is also used for the same purposes as Cookies. . In this sense, all the information included in this section is equally applicable to this “Local Storage”.
What are Cookies used for on this website?
Who uses the information stored in Cookies?
The information stored in the Cookies on our website is used exclusively by us, except for those identified below as “Third Party Cookies”, which are used and managed by external entities to provide us with services requested by us to improve our services and the user experience when browsing our website. The main services for which these “third-party cookies” are used are obtaining access statistics and guaranteeing the payment operations carried out.
To restrict, block or delete Cookies from this website, you can do so, at any time, by modifying your browser settings in accordance with the guidelines indicated below. At any time you can prevent the generation and installation of cookies on your terminal equipment, through specific applications created for this purpose or by selecting the corresponding option in your browser:
For more information about Internet Explorer, click here.
For more information about Firefox, click here.
For more information about Google Chrome, click here.
For more information about Opera, click here.
For more information about Safari, click here.
However, we cannot be held responsible for the fact that their deactivation prevents the proper functioning of the page.
What specific Cookies does this website use and for what purposes?
Below is a list of Cookies, tags or other similar devices used by this website, together with information on the purpose, duration and management (own or by third parties) of each of them.
Third-party Facebook (fr) cookies: service provided by Facebook, Inc. The information generated will only be processed for the purpose of being able to provide alternative access services and to make use of Facebook’s social icons. Of persistent duration. For more information, the user can access https://es-es.facebook.com/about/privacy/cookies.
Google cookies (PREF, YSC, ID, NID, IDE), third-party: service provided by Google Inc. The information generated will only be processed to be able to make use of the social icons of “Google Plus”. Of persistent duration. For more information, the user can access https://www.google.com/intl/es/policies/privacy/partners/.
Session cookies (PHPSESSID, regP, regPTime): they serve us to unequivocally identify the user or to invite him through a banner to join the LLAURAT notifications.